Cookie Policy

Company Name: CapMixy Ltd.
Person with Significant Control: Nataliia Ofitserova
Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Country of Registration: United Kingdom (England and Wales)
Website: https://playmixy.com
Contact Email: info@playmixy.com

Last updated: 12 November 2025

Introduction

This Cookie Policy explains how CapMixy Ltd. ("we", "us", "our") uses cookies and similar tracking technologies on our website (playmixy.com). It's designed to help you understand what cookies are, why we use them, and how you can control them.

By using our website, you agree to our use of cookies as described in this policy. If you don't want us to use certain types of cookies, you can adjust your browser settings or use our cookie consent banner to manage your preferences.

This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal data.

What Are Cookies?

Cookies are small text files that websites place on your device (computer, smartphone, tablet) when you visit them. They're widely used to make websites work more efficiently and provide information to website owners.

Think of cookies as sticky notes that help websites remember things about you - like items in your shopping cart, your language preference, or whether you've logged in. They contain small amounts of data and are stored in your browser.

Cookies don't harm your device or contain personal information like your name or email address. They can't access other files on your computer, spread viruses, or steal your identity. They're just simple text files that help websites function properly.

There are two main types of cookies based on how long they last:

  • Session Cookies: Temporary cookies that expire when you close your browser. They help with basic functions like moving between pages.
  • Persistent Cookies: Remain on your device for a set period (days to years) or until you manually delete them. They remember your preferences for future visits.

Why We Use Cookies

We use cookies to improve your experience on our website, understand how people use our site, and run our business effectively. Specifically, cookies help us:

  • Make the site work properly: Essential functions like shopping cart, checkout, and login require cookies.
  • Remember your preferences: Language settings, currency, and other choices you make.
  • Keep you logged in: So you don't have to sign in again every time you visit a new page.
  • Understand how you use the site: Which pages are popular, where people spend time, what leads to purchases.
  • Improve performance: Identify and fix problems, optimize loading times, and enhance user experience.
  • Show relevant content: Display products or content that might interest you based on your browsing.
  • Provide customer support: Help us resolve issues by understanding what happened during your session.
  • Prevent fraud: Detect suspicious activity and protect both you and us from fraudulent transactions.

Types of Cookies We Use

We use different categories of cookies, each serving a specific purpose. Here's a detailed breakdown:

🔐

Strictly Necessary Cookies

Cannot be disabled | Always active

These cookies are essential for the website to function. Without them, you can't browse the site, add items to your cart, or complete purchases. They enable core functionality like:

  • Maintaining shopping cart contents as you browse
  • Processing payments securely
  • Enabling secure areas of the website
  • Remembering your cookie consent choices
  • Load balancing and security features

Examples: cart_token, session_id, csrf_token, cookie_consent

Duration: Session (expire when browser closes) to 1 year

Under UK law, we don't need your consent for strictly necessary cookies because they're required to provide the service you're requesting.

⚙️

Functional Cookies

Can be disabled | Enhances experience

These cookies enable enhanced functionality and personalization. They remember choices you make (like language or region) and provide improved features. The site will still work without them, but less conveniently.

  • Remembering your preferred language
  • Storing your currency preference
  • Keeping track of viewed products
  • Customizing content based on your location
  • Remembering accessibility settings

Examples: language_pref, currency_choice, recently_viewed

Duration: 30 days to 2 years

📊

Analytics and Performance Cookies

Can be disabled | Helps us improve

These cookies collect information about how visitors use our website - which pages are most popular, how long people stay, what links they click, and where they come from. All data is aggregated and anonymous. We use this information to improve the site and understand what content people find useful.

  • Counting visitors and traffic sources
  • Measuring page performance and load times
  • Understanding navigation patterns
  • Identifying popular products and content
  • Testing website improvements

Services We Use:

  • Google Analytics: Tracks anonymous website usage statistics. Data is anonymized and aggregated.
  • Hotjar (if applicable): Records anonymous user sessions to understand how people interact with the site.

Examples: _ga, _gid, _gat (Google Analytics cookies)

Duration: Session to 2 years

🎯

Marketing and Advertising Cookies

Can be disabled | Requires consent

These cookies track your browsing habits to show you relevant advertising and measure campaign effectiveness. They're set by us or our advertising partners and may track you across different websites.

  • Displaying ads that match your interests
  • Limiting how many times you see the same ad
  • Measuring ad campaign effectiveness
  • Understanding which ads lead to purchases
  • Retargeting (showing ads after you leave our site)

Platforms We May Use:

  • Facebook Pixel: Tracks conversions and enables retargeting on Facebook/Instagram.
  • Google Ads: Measures ad performance and enables retargeting through Google's network.
  • TikTok Pixel: Tracks engagement and conversions from TikTok ads.

Examples: _fbp (Facebook), fr (Facebook), IDE (Google), _ttp (TikTok)

Duration: 90 days to 2 years

We only use marketing cookies with your explicit consent. You can withdraw consent anytime by adjusting your cookie settings.

🔗

Social Media Cookies

Can be disabled | Third-party controlled

These cookies are set by social media platforms when you interact with social sharing buttons or embedded content (like Instagram feeds or YouTube videos). They may track you across sites to build a profile of your interests.

  • Enabling social media sharing
  • Showing social media content on our site
  • Connecting with your social media accounts
  • Tracking social engagement

Platforms: Instagram, Facebook, TikTok, Twitter/X, Pinterest

Duration: Varies by platform (typically 1-2 years)

Social media cookies are controlled by external platforms. Refer to their privacy policies for details on how they use cookies.

Third-Party Cookies

Some cookies on our site are set by third-party services we use to run our business. We don't control these cookies directly - they're managed by external companies according to their own policies.

Third Parties We Work With

Google Analytics

Purpose: Website analytics and performance measurement
Privacy Policy: policies.google.com/privacy
Opt-out: Google Analytics Opt-out Browser Add-on

Stripe / PayPal

Purpose: Payment processing and fraud prevention
Privacy Policies: stripe.com/privacy | paypal.com/privacy

Facebook/Instagram

Purpose: Advertising, retargeting, and social integration
Privacy Policy: facebook.com/privacy
Opt-out: Adjust settings in your Facebook account under Ad Preferences

We carefully select third-party partners and require them to handle data responsibly. However, we can't control their cookies directly. Check their privacy policies for details on how they collect and use data.

How to Control and Manage Cookies

You have several options for controlling cookies. Here's how:

1. Cookie Consent Banner

When you first visit our site, you'll see a cookie consent banner. You can:

  • Accept All: Allows all cookies for full site functionality and personalization
  • Reject Non-Essential: Only allows strictly necessary cookies
  • Manage Preferences: Choose which types of cookies to allow

2. Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close the browser
  • Make exceptions for specific websites

How to Manage Cookies by Browser:

  • Google Chrome:
    Settings → Privacy and security → Cookies and other site data
  • Mozilla Firefox:
    Options → Privacy & Security → Cookies and Site Data
  • Safari (Mac):
    Preferences → Privacy → Manage Website Data
  • Microsoft Edge:
    Settings → Cookies and site permissions → Manage and delete cookies and site data
  • Opera:
    Settings → Privacy & security → Site data

For mobile browsers, check your device settings under the browser's privacy or data management section.

3. Opt-Out Links

You can opt out of specific types of tracking:

Important Notes:

  • ⚠️ Blocking all cookies may affect functionality: Some features like shopping cart and checkout require cookies to work.
  • 🔄 Settings are device-specific: Cookie preferences apply only to the browser/device you're using. Repeat the process on other devices.
  • 🗑️ Clearing cookies resets preferences: If you clear browser data, you'll need to set cookie preferences again.
  • 🌐 Browser updates may change settings: Check cookie settings after major browser updates.

Do Not Track (DNT) Signals

Some browsers have a "Do Not Track" (DNT) feature that signals to websites you don't want to be tracked. There's currently no universally accepted standard for how websites should respond to DNT signals.

We respect privacy preferences, but like most websites, we don't respond to DNT signals automatically. Instead, we provide this Cookie Policy and clear opt-out mechanisms so you can control tracking directly. Use our cookie banner or browser settings to manage your preferences.

Cookies and Personal Data

Most cookies we use don't collect personal data that identifies you directly. However, some cookies may be considered personal data under UK GDPR because they contain unique identifiers that could be linked to you.

When cookies collect or process personal data:

  • We handle that data according to our Privacy Policy
  • We obtain your consent where required by law
  • You have rights over that data (access, deletion, etc.) as outlined in our Privacy Policy
  • We protect cookie data with appropriate security measures

For more information about how we handle personal data, please read our Privacy Policy.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • The cookies we use
  • How we use cookies
  • Cookie technology or standards
  • Legal requirements
  • Our business practices

When we make significant changes, we'll update the "Last updated" date at the top of this page and may notify you through a banner on the website or by email (if you're a registered customer).

We encourage you to review this policy periodically to stay informed about how we use cookies. Continued use of our website after changes are posted means you accept the updated policy.

Contact Us About Cookies

If you have questions or concerns about our use of cookies, or if you'd like to exercise your rights regarding cookie data, please contact us:

Email: info@playmixy.com
(For cookie-related inquiries, include "Cookie Query" in the subject line)

Postal Address:
CapMixy Ltd.
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom

We'll respond to cookie-related inquiries within 5 working days. For questions about personal data collected through cookies, see our Privacy Policy for information about your data protection rights.

Quick Summary

Cookies are small files that help our website work properly and remember your preferences. Some are essential (like shopping cart), others are optional (like analytics and advertising).

You can control cookies through our consent banner or your browser settings. Blocking some cookies may affect how the site works, but strictly necessary cookies can't be disabled.

We use cookies to improve your experience and understand how people use our site. We don't sell cookie data to third parties, and we work with partners who respect your privacy.